Your First Visit

It’s all about making you feel comfortable and welcome.

This is why we have put a lot of thought and effort into your physical environment while you are in our premise, It is designed to be comforting and conducive – for you to receive our expertise and for us to provide it. We want you to feel confident in our care and comfortable in our chair.


dentist visit

Serving you better

When you first visit our practice, you will receive a new patient kit. It will contain a brochure and some oral health information pamphlets. Filling up forms are never fun but by completing our records, you will allow us to serve you better. After you’ve completed the registration form including your medical status and consent, you will be ushered into the treatment suite.

dentist info

Routine examination

If you don’t have an urgent complaint, a routine examination will be conducted. The examination is to inform you of your general oral and dental health. You can expect information on the following areas:-

  • Health of your lymph nodes, joints etc
  • Health of your gums
  • Health of your teeth
  • General level of hygiene and potential problems

X-rays ( Radiographs) may be recommended to help us ‘see’ areas, which are not visible to the naked eye. This will help us detect cavities. It will also allow us to treat early decay without drilling or fillings.

dental checkup

Management of Special Patients

Fearful and anxious patients

It is very common for many people to fear and be anxious about dental treatment. Although these fears are unfounded especially with today’s dentistry, the psychological legacy of previous experience or ‘horror’ stories cannot be discounted. Therefore, we at Pristine Dental Centre take every effort to create an environment that is free from fear and anxiety.

In the treatment suite, every effort is made to ensure that treatment is painless. The use of a modern dental unit, materials and anaesthetics make it possible for even complex dental treatment to be painless.


We consider this an important specialty in dentistry as children need to be approached with a different philosophy than an adult. With Child Dentistry Specialists at Pristine, we set out to achieve that.

This is an area which we take very seriously. It is very important that your child’s first experience at the dental clinic be a pleasant one. Bringing a child for a first visit whilst the child is in pain usually spells a difficult experience for all concerned. An initial examination and a tooth brushing drill with the dental assistant would be a good introduction to the dental clinic. Furthermore, educational tools like models, picture, videos etc will be used to make the child feel more at ease with the idea of a dental examination or procedure.


Elderly patients need help to ensure that they are able to eat well. This is essential for continued good health. Many health problems arise because they cannot chew well and thus overload their intestinal systems . Nutrition intake is also compromised due to poor absorption. This is a challenging area due to age and health concerns. We recognize this and work hard to ensure enough time and care is given to them.

Special needs patients

Our dental practice has been designed to be wheelchair friendly and in most cases these special patients can be handled and treated with comfort.

Financial Policy

After the examination and diagnosis, a complete description of the needed treatment and a written estimate will be provided to the patient. Our administrative staff will be pleased to assist our patients in selecting, from our various payment options, the method of payment most suited to their individual needs. Fees for the initial examination and any emergency visits are payable at that first appointment.

If you need help deciding the right treatment or have some questions to ask, we are happy to help! Send us a quick message on WhatsApp or schedule a tele-consultation session with our doctors today!