Your First Visit

Your first visit is about making you feel comfortable, welcome, and at ease.

From the moment you arrive, we've designed every aspect of our clinic to create a calm and welcoming environment. We want you to feel relaxed, confident in our care and comfortable throughout your visit.

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dentist visit

Serving you better

On your first visit, you'll receive a welcome pack containing information about our practice and useful oral health resources.

To help us provide you with safe, personalised care, we'll ask you to complete a medical history and registration form. Once your registration is complete, one of our team members will accompany you to the treatment suite, where your dentist will welcome you.

dentist info

Routine examination

If you're visiting for a routine check-up, we'll carry out a comprehensive examination to assess your overall oral health and identify any concerns early.

Your examination may include:

  • An assessment of your jaw joints, lymph nodes and surrounding oral tissues
  • An evaluation of your gums and periodontal health
  • A thorough examination of your teeth
  • An assessment of your oral hygiene and any potential dental problems

If needed, we may recommend dental X-rays (radiographs) to examine areas that cannot be seen during a clinical examination. These images help detect problems early, often allowing for simpler, more conservative treatment.

dental checkup

Management of Special Patients

Fearful and anxious patients

If you feel nervous or anxious about visiting the dentist, you're not alone-and your feelings are completely valid. Whether they're due to a previous experience, fear of pain or simply uncertainty about treatment, we understand.

At Pristine Dental, we've created a calm, welcoming environment where you'll never be judged or rushed. We take the time to listen to your concerns, explain each step of your treatment and move at a pace you're comfortable with.

Using modern equipment, advanced techniques and effective local anaesthesia, we make every effort to ensure your treatment is as comfortable and as close to pain-free as possible.

Children

A child's early dental experience can shape how they feel about visiting the dentist for years to come. That's why we believe children's dentistry deserves a gentle, patient and specialised approach.

Our Child Dentistry Specialists are experienced in caring for children of all ages, creating a positive and reassuring environment where they can build confidence and trust.

When possible, we recommend bringing your child for their first dental visit before they experience any pain or a dental issues. A simple examination, a fun toothbrushing session and an opportunity to become familiar with the clinic can help make future visits much easier and more enjoyable.

We also use child-friendly models, pictures, videos and age-appropriate explanations to help children feel relaxed and comfortable throughout their visit.

Elderly Patients

Maintaining good oral health is especially important as we age. Being able to chew comfortably supports good nutrition, overall health, and quality of life.

We understand that older adults may have more complex dental and medical needs, which is why we take the time to provide thoughtful, personalised care. Our team is committed to helping every patient maintain a healthy, comfortable smile for as long as possible.

Patients with Special Needs

We are committed to providing dental care in a safe, comfortable and welcoming environment for patients with special needs.

Our practice is wheelchair accessible, and we do our best to accommodate each patient's individual needs. We understand that some patients may require additional time, a gentler approach or modifications to their care, and our team is happy to work closely with patients and their caregivers to make each visit as comfortable as possible.

Our goal is to provide compassionate, respectful care while helping every patient achieve and maintain good oral health.

Financial Policy

Following your examination, your dentist will explain the recommended treatment and provide a written treatment plan with a clear cost estimate before any treatment begins. Our team will be happy to discuss the available payment options and help you choose the one that best suits your needs. Fees for the initial consultation and emergency visits are payable on the day of your appointment.

Have questions about your treatment options or fees?

Send us a message on WhatsApp. Our team will be happy to answer your questions and help you make an informed decision.

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